So what tools do telecommuters need? It depends on the job you have. For starters, a home computer. Each company generally has a list of technical requirements that will tell you what type of computer and operating system required for the position. In general, the customer service, call center type positions have listed a recent PC with Windows XP or Windows 2000, and good anti-virus software. Where can I get the latest Anti-Virus software? It's not often that these types of companies require a MAC, and many of their systems are not MAC compatible. .Mac lovers are in luck when it comes to design work, graphics, video etc.
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Most call center positions require a corded headset telephone. The reason some require corded headsets is for security. Many times, employees are dealing with credit card and other personal information and it is important that those calls are as secure as possible. If you will be doing outbound calling, sometimes having unlimited long distance is a requirement. Some companies pay for this, others do not. If they do not, it can be a tax deduction for you. Consult your tax professinal for advice on what you may and may not write off on your taxes.
Other home office equipment that can come in handy as a telecommuter: fax machine or Efax, flatbed scanner, printer, USB headset with microphone. Depending on your particular position, there could be other things required such as software. The Microsoft Office suite is a must-have for the home office! Download Office 2007 Instantly! Direct from Microsoft. Don't make any investment in equipment until you have been offered a position.
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